Phoenix Data Systems has created an interactive voice response system from scratch and integrated it with its EDC offering. PDS IVR, as the new product is called, enables trial sponsors to rapidly implement and effectively configure FDA-compliant trials that combine IVR and EDC. The system also helps to manage multi-site, multi-country clinical studies. “IVR represents a valuable addition for our clients,” said Dr. William Claypool, CEO of Phoenix Data Systems. “By incorporating these capabilities into our core EDC offering, PDS is making it easier to run clinical trials while further increasing efficiency, minimizing errors and reducing costs.”