Phase Forward appointed J. Jay Volkert as manager of its government division at its Lincoln Technologies subsidiary. The company said Dr. Volkert has 25 years of experience in providing consulting and IT services to federal health care agencies. “Dr. Volkert’s extensive experience in the federal and health care sectors will be instrumental in helping us introduce Lincoln Technologies’ products within the government market,” said Chan Russell, president, Lincoln Technologies. “Dr. Volkert has demonstrated his ability to expand relationships from innovative new business initiatives.”